Challenges of implementing PPP in e-Government projects

PPPs, while potent tools in facilitating e-Government implementation, are complex to implement because
they represent a non-traditional way of procuring goods, services, expertise and capacity building. Some of
the major challenges involved with implementing PPPs in developing countries can be summed up in the
following points :

Legal and regulatory frameworks:
Security and privacy concerns:
Revenue models:
Methods for short- and long-term impact assessment:
Intellectual Property Rights:
Because of the special arrangement that PPPs entail, there needs
to be concrete and comprehensive frameworks to regulate and guide PPPs in national policy and law.
For example, the basic issue of partner selection should have a pre-defined selection process with
specific criteria to rank potential partners and prioritize them (including relative priority given to
local and international partners, etc.).
Due to the integral involvement of private players, some of who
might have a financial interest in revealing and/or exploiting personal information of citizens,
security and privacy are of utmost concern for most governments initiating PPP e-Government
projects. Foolproof measures need to be taken to ensure privacy and data security, and also for
mitigation if such leakages do happen.
Building a solid revenue model for sustainability of PPP projects are a crucial part
of the project planning process, and a challenge in itself. Extensive studies of willingness to pay
might be required, and government entities are often not adequately equipped for conducting such
exercises.
Because multiple parties are involved, it is
easy to get into a trap of blaming each other if the project fails to deliver as expected. For this
reason, role definitions along with clear deliverables and impact assessment criteria needs to be
defined at the onset of the project.
Private partners are most interested in e-Government projects when
their innovations, a key component of such projects which is also often expensive, are rewarded with
security measures under IPR laws. The shelter from competition and compensation plans for violation
that this guarantees can encourage private entities to undertake such projects.
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